During the homeowner assistance process, you may need to submit a variety of documents to help us understand your financial situation. To learn more about individual documents, and to download copies of selected forms, choose from the links below. You won’t need to provide all the documents listed here — your home preservation specialist will let you know which ones may be required.
Tips for a smoother application process
- Make sure documents are clear and legible.
- Don't alter any pages (no strikethroughs, cross-outs, etc.).
- Send all pages, even the blank ones.
- Hardship Explanation
- Income Verification
- Assets and Liabilities
- Authorizations and Certifications
- See All Documents
These documents help us understand your financial situation and the reasons for your hardship. Your home preservation specialist will let you know which documents will be required in your situation.
Hardship Letter (Letter of Hardship)
- Illness
- Job loss
- Reduced income
- Overextended credit usage
- The steps you’ve taken to avoid defaulting on your loan, such as cutting expenses or using savings
- The relief you’re requesting, such as a lower interest rate or reduced principal amount
Mortgage Assistance Application
Mortgage Assistance Application with Expenses and Debt
These documents tell us about your income sources. You won’t need to provide all of them — your home preservation specialist will let you know which ones are needed in your situation.
IRS-related, income-verification documents
1099 (IRS Form 1099)
- Dividend/interest income (1099-INT or 1099-DIV)
- Most recent tax refund (1099-G)
- Independent contractor income (1099-MISC)
- Pension or retirement income (1099-R)
Reminder
- Send returns from all years requested (last 2 years, etc.)
Distribution Statements
- 401(k)
- IRA
- Annuity
- Profit-sharing
- Pension
- Disability plan
- Trust
- Other retirement plans
Acceptable proof of these distributions include:
- Statements
- 1099-Rs
- Award letters
Federal Tax Return (1040/1040EZ)
Reminder
- Include IRS form (1040, 2106, etc.) and any schedules (A, B, etc.)
- Make sure forms reflect years requested (last 2 years, 3 years, etc.)
- Sign and date your forms
IRS Form 4506-C and Borrower Consent Form
You may be asked to sign, date, and return these forms, which give us permission to verify the income you reported to the IRS in prior years.
Reminder
- Your information on these forms, such as your name and address, must exactly match the information on your tax return
- You must sign and date the forms
W-2
Your W-2 verifies wages paid and taxes withheld by your employer for the previous calendar year.
You may be asked to provide a W-2 from the most recent year to verify monthly income. In some cases, you also may be asked to provide a previous year’s W-2.
W-8 (IRS Form W-8)
You may be asked to provide form W-8BEN (Certificate of Foreign Status of Beneficial Owner for the United States Tax Withholding) as part of the homeowner assistance process.
You may also be asked to provide other versions of the W-8 form, including:
- W-8ECI (Certificate of Foreign Person's Claim That Income Is Effectively Connected With the Conduct of a Trade or Business in the United States)
- W-8CE (Notice of Expatriation and Waiver of Treaty Benefits)
Income from employment or investments
Financial Statements (Profit-and-Loss Statements)
You may need to submit bank and tax statements to show self-employment income.
You’ll need to verify self-employment or independent-contractor income by providing your tax returns, a detailed financial statement, balance sheet, and up to 1 year’s worth of profit-and-loss statements. These documents cannot be prepared by an immediate relative, and may need to be prepared by a certified public accountant.
A copy of a recent business license or other proof that a business exists may also be required.
Pay Stub
If your income is seasonal, you may be asked to provide:
- 2 most recent federal tax returns
- A year-to-date pay stub or salary voucher showing at least 1 month’s income
- W-2s
- Your most recent federal tax returns
- W-2s or most recent pay stubs, if applicable
- Corporate tax returns (IRS Form 1120) for requested years
Rental or Lease Income
Additional verification may include:
- Receipt of the tenant’s security deposit and verification of the deposit into your account
- 2 months of bank statements showing rental income deposits
- Most recent tax return with Schedule E if you’ve owned the property for 12 months or more
Income or expenses related to sources other than employment or investments
Benefits Letters
- Disability insurance
- Social Security
- Unemployment
Acceptable proof of these payments include:
- Award letter
- Retirement fund providers’ statements
- Social Security statements
Canceled Checks
You may need to send copies of canceled checks to show expenses you have paid, such as divorce settlement, child support, or other required expenses. You may also be asked to obtain copies of canceled checks from other people that show how much they paid to you for these expenses.
Reminder
- Submit consecutive canceled checks for the required period (6 months, 1 year, etc.).
- Canceled checks demonstrating expenses or income must show the payee
- Check that they're dated and endorsed for deposit
Child Support
You may be asked to provide this information as part of the income verification process. Acceptable proof of these payments include:
- Separation agreement
- Divorce decree
- Bank statements showing regular deposits of child support payments
Contribution Letter (Non-Borrower Financial Contribution)
You may be asked to provide this information as part of the homeowner assistance process.
Your home preservation specialist will tell you which form you need to complete for the type of loan you have.
FHA, VA, or USDA loans
Government-sponsored enterprise loans
Foster Care Contract
A foster care contract spells out the obligations of an institution, group home, or a state-certified person caring for a minor who has been made a ward of the state. This contract also specifies the amount of money the government will provide to the foster parent for the minor’s care.
You may need to verify financial arrangements for foster care with this document.
To verify this income, you may be asked to provide a letter from the agency administering the program and provide proof of a two-year work history with a prior or current agency.
Gift Funds (Gift Letter)
Each gift requires a separate letter signed by you and the donor that provides all of the following:
- Donor’s phone number, including area code, and name and mailing address, including the street, city, state, and ZIP code
- Gift amount and verification of the gift funds transfer
- Recipient (must be you) and your relationship to the donor
- Address of property being purchased, including the street, city, state, and ZIP code
- Location of funds, either your or donor’s account; depository name, address, and account number
Guardianship (Conservator Agreement)
You may be asked to provide legal documents verifying you have the authority to act on another’s behalf if you are:
- Acting and signing on behalf of a person not of legal age
- Representing someone who cannot legally make decisions or is unable to attend counseling or sign documents
These documents help verify your assets and liabilities and give us insights into your financial situation. You won’t need to provide all the documents listed here — your home preservation specialist will let you know which ones are required in your situation.
Bank/Asset Statements
You may have to show statements for your checking and savings accounts or other assets (brokerage, retirement, etc.) to verify:
- Assets
- Income
- Source of large deposits (except paychecks)
Bill of Sale (Sales Contract) (Conveyance Contract)
Make sure the documentation includes:
- Sale date and price
- Sold-asset description
- Buyer and seller signatures
- Copy of buyer’s check or bank statement verifying deposit of proceeds from the sale
- Proof of ownership
- Appraised value
- Buyer’s intent to purchase
Divorce Decree
Some examples of this include:
- Proving debt payments have been assigned to another person
- Validating the transfer of property ownership
- Removal or buyout of a co-applicant from a property title
- Verifying income from child support, alimony, or separate maintenance payments if this income is used to qualify for a loan
Household Expenses and Debts
You may be asked to provide this information as part of the homeowner assistance process.
Payoff Statement
You may be asked to provide this document if you have loans with lenders other than Wells Fargo.
Property Tax Statement
You may be asked to provide a property tax statement assessment, certificate, or bill, as well as verification of any homeowners association fees or special assessments, for all properties owned.
Real Estate Schedule (Real Property Schedule) (REO) (Schedule of Real Estate Owned)
Owned properties include your primary residence, second home(s), rental properties, and land. You may be asked to provide supporting documentation to verify:
- Current property taxes and insurance
- Any rental income earned
- Monthly principal and interest mortgage payment
- The property is owned free and clear, if this is the case
Separation Agreement
You may be asked to provide a legal separation agreement to validate:
- Division of assets and liabilities
- Receipt of income, such as child support and alimony, if this income is used to qualify for a loan
Trust Agreement
If a trust account, living (inter-vivos) trust, or land trust (Illinois only) is being used in a loan transaction, you may be asked to provide legal documents to verify assets, income, or title to the property, including:
- The trustee’s statement verifying the terms of trust and access by you
- Additional riders and assignment documents (at closing, for land trusts)
All of the documents that might be needed during the homeowner assistance application process are provided here. You won’t need to send all of them — your home preservation specialist will let you know which ones are required in your situation.
1099 (IRS Form 1099)
- Dividend/interest income (1099-INT or 1099-DIV)
- Most recent tax refund (1099-G)
- Independent contractor income (1099-MISC)
- Pension or retirement income (1099-R)
Reminder
- Send returns from all years requested (last 2 years, etc.)
Attorney Consent Forms
This form can also be used if you don’t wish for us to communicate with your client(s), or if you no longer represent certain clients.
Bankruptcy
If you’re an attorney, you may use this form to tell us how we can communicate with your client(s) during the home preservation process if you are representing them during a bankruptcy.
Mediation or Litigation
Bank/Asset Statements
You may have to show statements for your checking and savings accounts or other assets (brokerage, retirement, etc.) to verify:
- Assets
- Income
- Source of large deposits (except paychecks)
Benefits Letters
- Disability insurance
- Social Security
- Unemployment
Acceptable proof of these payments include:
- Award letter
- Retirement fund providers’ statements
- Social Security statements
Bill of Sale (Sales Contract) (Conveyance Contract)
Make sure the documentation includes:
- Sale date and price
- Sold-asset description
- Buyer and seller signatures
- Copy of buyer’s check or bank statement verifying deposit of proceeds from the sale
- Proof of ownership
- Appraised value
- Buyer’s intent to purchase
Borrower’s Certification/Verification
Canceled Checks
You may need to send copies of canceled checks to show expenses you have paid, such as divorce settlement, child support, or other required expenses. You may also be asked to obtain copies of canceled checks from other people that show how much they paid to you for these expenses.
Reminder
- Submit consecutive canceled checks for the required period (6 months, 1 year, etc.).
- Canceled checks demonstrating expenses or income must show the payee
- Check that they're dated and endorsed for deposit
Child Support
You may be asked to provide this information as part of the income verification process. Acceptable proof of these payments include:
- Separation agreement
- Divorce decree
- Bank statements showing regular deposits of child support payments
Contribution Letter (Non-Borrower Financial Contribution)
You may be asked to provide this information as part of the homeowner assistance process.
Your home preservation specialist will tell you which form you need to complete for the type of loan you have.
FHA, VA, or USDA loans
Government-sponsored enterprise loans
Distribution Statements
- 401(k)
- IRA
- Annuity
- Profit-sharing
- Pension
- Disability plan
- Trust
- Other retirement plans
Acceptable proof of these distributions include:
- Statements
- 1099-Rs
- Award letters
Divorce Decree
Some examples of this include:
- Proving debt payments have been assigned to another person
- Validating the transfer of property ownership
- Removal or buyout of a co-applicant from a property title
- Verifying income from child support, alimony, or separate maintenance payments if this income is used to qualify for a loan
Federal Tax Return (1040/1040EZ)
Reminder
- Include IRS form (1040, 2106, etc.) and any schedules (A, B, etc.)
- Make sure forms reflect years requested (last 2 years, 3 years, etc.)
- Sign and date your forms
FHA Borrower and Non-Borrower Contributor Acknowledgment form
Use this form when you want to include the income of a person who is not a borrower on the mortgage note (a non-borrower) and who currently lives in your home with you in your request for payment assistance.
FHA Borrower and Non-Borrower Contributor Acknowledgment Form (PDF)
Financial Statements (Profit-and-Loss Statements)
You may need to submit bank and tax statements to show self-employment income.
You’ll need to verify self-employment or independent-contractor income by providing your tax returns, a detailed financial statement, balance sheet, and up to 1 year’s worth of profit-and-loss statements. These documents cannot be prepared by an immediate relative, and may need to be prepared by a certified public accountant.
A copy of a recent business license or other proof that a business exists may also be required.
Foster Care Contract
A foster care contract spells out the obligations of an institution, group home, or a state-certified person caring for a minor who has been made a ward of the state. This contract also specifies the amount of money the government will provide to the foster parent for the minor’s care.
You may need to verify financial arrangements for foster care with this document.
To verify this income, you may be asked to provide a letter from the agency administering the program and provide proof of a two-year work history with a prior or current agency.
Gift Funds (Gift Letter)
Each gift requires a separate letter signed by you and the donor that provides all of the following:
- Donor’s phone number, including area code, and name and mailing address, including the street, city, state, and ZIP code
- Gift amount and verification of the gift funds transfer
- Recipient (must be you) and your relationship to the donor
- Address of property being purchased, including the street, city, state, and ZIP code
- Location of funds, either your or donor’s account; depository name, address, and account number
Guardianship (Conservator Agreement)
You may be asked to provide legal documents verifying you have the authority to act on another’s behalf if you are:
- Acting and signing on behalf of a person not of legal age
- Representing someone who cannot legally make decisions or is unable to attend counseling or sign documents
Hardship Letter (Letter of Hardship)
- Illness
- Job loss
- Reduced income
- Overextended credit usage
- The steps you’ve taken to avoid defaulting on your loan, such as cutting expenses or using savings
- The relief you’re requesting, such as a lower interest rate or reduced principal amount
Home Equity Request for Restriction
Household Expenses and Debts
You may be asked to provide this information as part of the homeowner assistance process.
IRS Form 4506-C and Borrower Consent Form
You may be asked to sign, date, and return these forms, which give us permission to verify the income you reported to the IRS in prior years.
Reminder
- Your information on these forms, such as your name and address, must exactly match the information on your tax return
- You must sign and date the forms
Mortgage Assistance Application
Mortgage Assistance Application with Expenses and Debt
Payment Assistance and Mortgage Assumption Terms Acknowledgment Form
Use this form when you want to acknowledge and agree to permit a successor in interest to assume liability for the mortgage note as part of a request for payment assistance. This will not release you from liability on the mortgage note.
Payment Assistance and Mortgage Assumption Terms Acknowledgment Form (PDF)
Payoff Statement
You may be asked to provide this document if you have loans with lenders other than Wells Fargo.
Pay Stub
If your income is seasonal, you may be asked to provide:
- 2 most recent federal tax returns
- A year-to-date pay stub or salary voucher showing at least 1 month’s income
- W-2s
- Your most recent federal tax returns
- W-2s or most recent pay stubs, if applicable
- Corporate tax returns (IRS Form 1120) for requested years
Personal Identification
- Social Security number
- Individual Taxpayer Identification number
- Green card
- Foreign visa
- Foreign passport number and name of issuing country
- Alien identification card
Power of Attorney (POA) Affidavit
Proof of Occupancy
- Pay stubs
- Bank statements
- Utility bills
Property Tax Statement
You may be asked to provide a property tax statement assessment, certificate, or bill, as well as verification of any homeowners association fees or special assessments, for all properties owned.
Real Estate Schedule (Real Property Schedule) (REO) (Schedule of Real Estate Owned)
Owned properties include your primary residence, second home(s), rental properties, and land. You may be asked to provide supporting documentation to verify:
- Current property taxes and insurance
- Any rental income earned
- Monthly principal and interest mortgage payment
- The property is owned free and clear, if this is the case
Rental or Lease Income
Additional verification may include:
- Receipt of the tenant’s security deposit and verification of the deposit into your account
- 2 months of bank statements showing rental income deposits
- Most recent tax return with Schedule E if you’ve owned the property for 12 months or more
Separation Agreement
You may be asked to provide a legal separation agreement to validate:
- Division of assets and liabilities
- Receipt of income, such as child support and alimony, if this income is used to qualify for a loan
Third-Party Authorization
- Visit the U.S. Department of Housing and Urban Development website if you would like to receive free housing counseling.
- Beware of anyone who asks you to pay a fee in exchange for a counseling service or modification of a delinquent loan.
Trust Agreement
If a trust account, living (inter-vivos) trust, or land trust (Illinois only) is being used in a loan transaction, you may be asked to provide legal documents to verify assets, income, or title to the property, including:
- The trustee’s statement verifying the terms of trust and access by you
- Additional riders and assignment documents (at closing, for land trusts)
W-2
Your W-2 verifies wages paid and taxes withheld by your employer for the previous calendar year.
You may be asked to provide a W-2 from the most recent year to verify monthly income. In some cases, you also may be asked to provide a previous year’s W-2.
W-8 (IRS Form W-8)
You may be asked to provide form W-8BEN (Certificate of Foreign Status of Beneficial Owner for the United States Tax Withholding) as part of the homeowner assistance process.
You may also be asked to provide other versions of the W-8 form, including:
- W-8ECI (Certificate of Foreign Person's Claim That Income Is Effectively Connected With the Conduct of a Trade or Business in the United States)
- W-8CE (Notice of Expatriation and Waiver of Treaty Benefits)