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Is my card still valid?
The funds on your card never expire. However, the latest expiration date for these cards is 3/31/2019 and the gift cards cannot be used for transactions after expiration. The expiration date of the plastic will be printed on the front of your card.
What happens if there were still funds available when my gift card expired?
If you did not use up all the funds by the expiration date on the plastic card, please contact us at 1-800-504-5719 to register the card with your name and address, and we will issue you a check at no charge. Make certain you have the 16-digit card number and the three-digit code on the back of the card when you call. Replacement cards are not available.
Why doesn't the toll-free gift card number have any information on my gift card?
We no longer have records of any gift cards with zero balances that expired over 8 years ago.
What are the terms and conditions that applied to my card?
Please view the Wachovia Visa® Gift Card Cardholder Agreement (updated 12/3/21) that applied to your card.
