Comparing mortgage lenders: what you need to know

Start with your bank

When you start your homebuying journey, talking with more than one lender can help you to determine the loan options and programs that best fit your unique situation and financial goals.

As you build your list of lenders, check if your current bank offers home loans. National banks like Wells Fargo often create exclusive offers for their existing customers. They may also offer unique loan products or incentives, such as low-down payment loans, closing cost incentives, and special homebuying programs for first-time homebuyers.

Still unsure about which lender to work with? Ask your personal network of friends and family for referrals.

How to evaluate different lenders


As you start your research and obtain lender recommendations from your trusted network, your lender list is likely to include five common types of mortgage lenders: 

  1. National banks
  2. Regional and community banks
  3. Credit unions
  4. Mortgage brokers
  5. Online-only mortgage lenders

While there may be universal federal guidelines for mortgage loans, lenders are unique. Some lenders only offer certain types of loans, some may offer varying services, and some may offer a suite of special first-time homebuyer programs or closing costs grants.

One way to evaluate your mortgage options and lender list is to understand the key differences between each type.

Banks are the most common type of mortgage lender.

Products

National banks typically offer several types of home loans that meet a variety of borrowing and investment needs. For example, Wells Fargo is able to offer payment assistance grants like The Homebuyer AccessSM grant, as well as programs like Dream. Plan. Home.SM that can help borrowers with closing costs.

Services

National banks often offer a complete suite of financial products. If you already have a checking or savings account through a national bank, getting your mortgage from the same place can also be convenient, because you can manage your bank and mortgage accounts in one place.

While national banks offer online loan management, they may also have many brick-and-mortar branches, which can be more convenient if you prefer to manage your banking needs in person versus over the phone or online. 

A few key differences between regional and community banks are the geographical service area, number of branches, products offered, and total assets.

Products

The number and types of products offered may vary.
Services
Regional banks tend to have more branch locations.

Credit unions are non-profit financial institutions. Unlike banks, credit unions are owned by members and are exempt from federal taxes. You must be a member of a credit union to access their products and services.

Products

As with other types of lenders, no two credit unions have the same interest rate offerings, fees, or products. Depending on the type of mortgage you need, the credit union may need to partner with a bank or another lender type to help you buy a home.

Services

Some credit unions are large with many in-person locations and convenient technology for customers. Some are small with only a few locations.

Mortgage brokers are not lenders. Instead, they’re licensed professionals who seek out the loans and terms that best fit your needs.

Products

Independent mortgage brokers can save you time during your  mortgage lender search and can help meet your specific needs.
Services
With independent mortgage brokers, they only offer mortgages and will never service your loan.

Online-only mortgage lenders are different from banks and credit unions because they may not offer other financial products.

Products

Online-only mortgage lenders may offer low interest rates, low credit score requirements, and many loan options.

Services

Online lenders don’t always offer personal service, which can be an important priority for first-time homebuyers and repeat buyers who want more insight about their options.

Banks are the most common type of mortgage lender.

Products

National banks typically offer several types of home loans that meet a variety of borrowing and investment needs. For example, Wells Fargo is able to offer payment assistance grants like The Homebuyer AccessSM grant, as well as programs like Dream. Plan. Home.SM that can help borrowers with closing costs.

Services

National banks often offer a complete suite of financial products. If you already have a checking or savings account through a national bank, getting your mortgage from the same place can also be convenient, because you can manage your bank and mortgage accounts in one place.

While national banks offer online loan management, they may also have many brick-and-mortar branches, which can be more convenient if you prefer to manage your banking needs in person versus over the phone or online. 

A few key differences between regional and community banks are the geographical service area, number of branches, products offered, and total assets.

Products

The number and types of products offered may vary.
Services
Regional banks tend to have more branch locations.

Credit unions are non-profit financial institutions. Unlike banks, credit unions are owned by members and are exempt from federal taxes. You must be a member of a credit union to access their products and services.

Products

As with other types of lenders, no two credit unions have the same interest rate offerings, fees, or products. Depending on the type of mortgage you need, the credit union may need to partner with a bank or another lender type to help you buy a home.

Services

Some credit unions are large with many in-person locations and convenient technology for customers. Some are small with only a few locations.

Mortgage brokers are not lenders. Instead, they’re licensed professionals who seek out the loans and terms that best fit your needs.

Products

Independent mortgage brokers can save you time during your  mortgage lender search and can help meet your specific needs.
Services
With independent mortgage brokers, they only offer mortgages and will never service your loan.

Online-only mortgage lenders are different from banks and credit unions because they may not offer other financial products.

Products

Online-only mortgage lenders may offer low interest rates, low credit score requirements, and many loan options.

Services

Online lenders don’t always offer personal service, which can be an important priority for first-time homebuyers and repeat buyers who want more insight about their options.
The industry standard for lender shopping recommends you talk with at least three lenders before you make your selection. This approach can help you determine the pros and cons of working with each lender so you can choose the one that best meets your needs.

Key areas when comparing lenders

When comparing lenders, it also helps to focus on four key areas: loans offered, special programs to help homebuyers, your estimated interest rate and annual percentage rate (APR) based on your loan choice and financial profile, and the origination fees you’re likely to incur when you submit a loan application.

Where does the loan officer come in?

Once you've evaluated lenders and narrowed down your list, you may be ready to submit a loan application. During this phase you will be assigned a loan officer who will answer your mortgage questions and explain what documentation and paperwork you'll need to provide. Your loan officer will also do a considerable amount of work behind the scenes to ensure your homebuying experience runs smoothly.

Tips to get the most from your relationship with your loan officer.

  1. Engage your loan officer early. Add a loan officer to your team early in the process, even before you fall in love with a home. This will help avoid the disappointment of potentially not being able to secure the financing you need to afford that home.
  2. Set your budget. Be upfront about the monthly mortgage payment you can confidently afford and the amount you have budgeted to cover your origination fees and closing costs. This will ensure your loan choices align with your financial goals.
  3. Set your methods of communication. Tell your loan officer the best method and times to contact you. This will help ensure you submit the proper documents and respond to questions about these documents in a timely manner, which will avoid delays in securing a full loan approval.
  4. Ask questions. Always review your Loan Estimate document and ask about any loan details you do not understand. Don't sign it until you’re confident you understand the answers to your questions. Understanding your loan details ensures a smoother transaction. 

When you engage with a mortgage lender as soon as you start your home search, you’re ensuring you have the most up-to-date information and details about your borrowing options and can confidently focus on homes that fit your budget and financial goals.

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