Make a loan payment
Pay by phone
For mortgage payments:
Call 1-866-234-8271.
For home equity payments:
Call 1-866- HE-WELLS (1-866-439-3557).
Financial hardship?
We’re here to help if you’re having trouble making payments.
See your options
Managing your mortgage and home
Learn how to increase your home's value
Current Wells Fargo customers have exclusive access to a one-stop real estate tool that lets you track neighborhood estimated home values in real time, learn ways to increase the value of your home, explore renovation opportunities, and much more. Claim your home now to get started.
Claim your home
When natural disasters, accidents, and other events damage your house
Our team can help. From filing a claim, managing the repairs to your property, to working with you during financially stressful times, the Wells Fargo disaster assistance team is with you every step of the way.
Learn more about disaster assistance and property damage
Still have questions?
Mortgage Customer Service
1-866-234-8271
Mon – Fri: 7 am – 10 pm
Sat: 8 am – 2pm
Central Time
Home Equity Customer Service
1-866- HE-WELLS (1-866-439-3557)
Mon – Fri: 7 am – 9 pm
Sat: 8 am – 2 pm
Central Time
Marque 9 para recibir attención en español.
If you extend your loan term, you may pay more interest over the life of your loan.
If you are a service member on active duty, an eligible spouse, partner, or dependent, or currently receiving SCRA benefits, please consult with your legal advisor prior to seeking a refinance of your existing mortgage loan. In some cases, a refinance may impact your eligibility for benefits under the Servicemembers Civil Relief Act or applicable state law.
Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
Powered by ComeHome.
Online Statements require Adobe® Acrobat® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online® in Statements & documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.
Equal Housing Lender
Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A.
DT1-09172026-12-8411999-1.1
Sign On 
