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Address Confidentiality Programs

Are you participating in an address confidentiality program?

We support state-sponsored address confidentiality programs (called Safe at Home in some states) and accept the state-provided legal address to use as a substitute address for mailing.

The Wells Fargo Address Confidentiality Program assists survivors of domestic violence, sexual assault, stalking, or other types of crime use their state-provided legal substitute addresses with their accounts in order to keep their physical address undisclosed.

Reach out to us today

Existing customers: Call us at 1-800-869-3557 or visit a branch near you

New customers: Visit a branch to learn more or notify us of your participation

Find a branch

What you need to provide

Wells Fargo may need evidence of participation in an address confidentiality program, such as a state-provided program ID card or similar document.

Participant cancellation

Call or visit a branch to cancel your participation in the Wells Fargo Address Confidentiality Program.

Cancellation has no effect on your participation in a state Address Confidentiality/Safe at Home program.