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Activating your Wells Fargo debit card is easy. To get started, choose from the following options:
- Scan the code with your mobile phone to activate your debit card.
- Activate your card online or through the Wells Fargo Mobile app. Simply log in to your Wells Fargo account, navigate to card activation, and follow the prompts.
- If you prefer, activate your card by calling Wells Fargo customer service at 1-877-294-6933.
- If you're on the go, activate your card at any Wells Fargo ATM using your PIN, which was mailed separately from your card. Just insert your card and follow the instructions on the screen.
Tips for using your debit card safely and effectively
Once your card is activated, these tips can help you enjoy the convenience of your Wells Fargo debit card while helping ensure you use it safely:
- Monitor your transactions. Review your account activity regularly to catch any unauthorized transactions early. If you spot a transaction you didn’t make, contact a Wells Fargo representative immediately.
- Set up alerts. Take advantage of Wells Fargo’s alert system to receive notifications about your account activity. This way, you can stay informed and manage your finances proactively.
- Be cautious with your card information. Keep your card details private and be wary of sharing them online or over the phone unless you’re sure of the recipient’s identity.
Frequently asked questions
Is it important to activate my debit card?
Activating your debit card promptly is a simple and secure process that’s necessary to begin using your card and to protect yourself against potential fraud.
How do I turn my debit card on or off?
Misplaced your card? Not to worry. You can temporarily turn your card off to prevent unauthorized transactions. Once you find it, turning it back on is just as easy. Simply sign on to Wells Fargo Online® or use the Wells Fargo Mobile® app to access the Turn Card On or Off feature. Alternatively, you can reach out to us at 1-800-TO-WELLS (1-800-869-3557) for personal debit cards. If you suspect your card is lost or stolen, ordering a replacement is straightforward through our online services or mobile app or by calling us.
How does Wells Fargo help protect my debit card?
Your Wells Fargo debit card includes Zero Liability protection at no extra cost. This means you are reimbursed for any unauthorized transactions when reported promptly. We actively monitor your accounts for unusual activity and will alert you if we detect anything suspicious. Responding to these alerts helps us ensure your account’s safety.
How can I better protect myself and my debit card?
Here are some tips to enhance your debit card security:
- Be cautious. When using your card at sales counters or ATMs, be mindful of your surroundings. Shield your PIN entry from prying eyes with your hand or body.
- Sign up for alerts. Our debit card alerts keep you informed about your card’s activity. Customize alerts for online, phone, or mail purchases, international transactions, or transactions exceeding specified amounts.
- Monitor your account regularly. With Wells Fargo Online®, you can securely access your accounts anytime, anywhere, using your computer, tablet, or mobile device to check your transactions and balances.
- Learn more about protecting your identity and funds. Explore our Fraud Prevention Tips for useful information.
If you suspect any fraudulent activity, please contact us immediately at 1-800-TO-WELLS (1-800-869-3557).
What should I do if I haven’t received my debit card or my PIN?
If your debit card hasn’t arrived, please call us right away at 1-800-TO-WELLS (1-800-869-3557). If you receive your card but not your PIN, visit your nearest Wells Fargo branch for assistance. We’re committed to ensuring you have what you need to manage your finances confidently and securely.
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